Returns & Exchanges
At Arbiter Studio, we stand by the precision and quality of our professional-grade peripherals. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, functional condition.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA).
Prepare the Hardware
Ensure the product is placed in its original packaging including all cables, keycaps, and accessories to avoid restocking fees or rejection.
Secure Shipping
Affix the provided shipping label to your package and drop it off at the designated carrier location, ensuring you retain a copy of the tracking number for your records.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing